Terms and Conditions for Motorcycle Repair ServicesWelcome to our Motorcycle Repair Service Portal!We are committed to providing professional, high-quality repair services for all types of motorcycles. To ensure a smooth experience for all our customers, please carefully read the following Terms and Conditions.1. Service Scope and Description- Our service includes a wide range of motorcycle repairs, such as engine diagnostics, tire changes, brake system fixes, electrical issues, and more.
- We are equipped to handle repairs for all motorcycle models, from everyday commuter bikes to high-performance motorcycles.
- We offer both in-house and on-site repairs, depending on the complexity of the issue and the location of the motorcycle.
2. Appointment and Service Requests- All repair requests must be scheduled in advance. You can book an appointment through our website or by calling our customer service team.
- When booking, please provide detailed information about your motorcycle's issue to help us prepare the right tools and parts.
- We reserve the right to decline service requests that do not meet our operational capabilities or safety standards.
3. Service Charges and Payment- Our pricing structure is based on the type of repair required and the materials used. An estimate will be provided after the initial inspection.
- Payment must be made in full once the repair is completed. Accepted payment methods include credit cards, debit cards, mobile payment services, and cash.
- Any additional costs arising during the repair process will be communicated to you before proceeding.
4. Repair Process- Upon receiving your motorcycle, our technicians will conduct a thorough diagnostic test to assess the condition.
- We will provide you with a detailed report of the issues found and an itemized list of required repairs and their costs.
- No work will commence without your explicit consent.
- Please note that some parts may need to be ordered, which may extend the repair time.
5. Warranty Terms- All repair services are covered by a warranty of 30 days. Should the same issue occur within this period, we will fix it at no additional cost.
- This warranty does not cover damages caused by external factors such as accidents, misuse, or improper handling.
- Parts replaced during repairs may carry their own manufacturer warranty, which will be passed on to you.
6. Customer Responsibilities- Ensure that your motorcycle is delivered to our repair facility in a safe and accessible condition.
- If repairs are to be done at your location, ensure a safe environment for our technicians to perform the required services.
- Customers are responsible for informing us of any specific issues or requirements before the repair process begins.
7. Cancellations and Rescheduling- You can cancel or reschedule your appointment up to 24 hours before the scheduled time without any penalties.
- Cancellations made after this window may incur a small cancellation fee to cover administrative costs.
- For urgent repairs, please contact us as soon as possible to discuss the fastest available option.
8. Liability and Disclaimers- While we take all necessary precautions to protect your motorcycle during the repair process, we are not responsible for damage or loss that occurs due to circumstances beyond our control.
- It is recommended that you ensure your motorcycle is insured before submitting it for repair.
9. Feedback and Disputes- Customer satisfaction is a priority for us. If you are unhappy with our services, please contact us within 7 days of receiving the repair to allow us to address any concerns.
- We aim to resolve issues quickly, either by redoing the repair or offering a refund, depending on the situation.
10. Privacy and Data Protection- Any personal information collected during the repair process will be handled in accordance with our Privacy Policy.
- We will only use your personal data for the purpose of completing your repair request and providing you with updates.
11. Changes to Terms- These Terms and Conditions may be updated periodically. Any changes will be posted on our website, and it is your responsibility to review them.
- By continuing to use our services, you agree to the updated Terms and Conditions.
12. Legal Jurisdiction- These Terms are governed by the laws of India. In case of any disputes, legal proceedings will take place within the jurisdiction where our service center is located.
Thank you for choosing our motorcycle repair services. We look forward to helping you keep your bike in perfect working order for your safety and enjoyment! 